Product Warranty
Class 1 warrants that any equipment of our own manufacture (or manufactured for us pursuant to our specifications) found to have defects in material or workmanship during normal use and service, will be repaired or replaced (at our option) free of charge, provided that written notice of such defect is received by us within two years (three for liquid-filled gauges) after initial shipment. All equipment requiring repair or replacement under this warranty shall be returned prepaid to Class 1. Such returned equipment shall be examined by us and, if found to be defective as a result of materials failure or workmanship, shall be repaired or replaced at no charge.
This warranty shall not apply to any equipment which has been tampered with or altered after leaving our control or which has been repaired by anyone except Class 1. Product, which has been subjected to misuse, neglect, abuse, or improper application, will not be covered under this warranty. Misuse or abuse of the equipment or any part thereof shall include, but not limited to, damage by negligence, overpressure, excess voltage and the like. Operating the equipment with or in a corrosive, explosive, or combustible medium (unless equipment is specifically designed for such service), or exposing it to any other conditions or environment of greater severity than that for which the equipment was designed will void this warranty.
This warranty is given and accepted in lieu of all other warranties, expressed or implied, and of all other obligations or liabilities on our part. In no event shall we be liable for breach of warranty beyond the terms stated above or for any consequential damages in any case. Class 1's liability in all events is limited to the value of the product involved.
In order to ensure prompt exchange or repair service, please contact Class 1 toll free at 800-533-3569 or email: class1returns@idexcorp.com to receive a Return Materials Authorization Number (RMA #) prior to returning the items to Class 1. Please mark the RMA # on the outside of all packages. This will enable our receiving department to quickly route the product to the appropriate repair department. Products received by Class 1 without a RMA # may experience service delays or may be returned to the sender for additional information. All returned items should be shipped prepaid by customer to: Class 1, 607 NW 27th Ave., Ocala, FL 34475.
